We want you to be completely satisfied with your purchase. Please read our return policy below. Questions? Contact us.
30-day return window
You may return most unused, unopened products within 30 days of delivery for a full refund or exchange. The item must be in original packaging and in resalable condition.
How to request a return
- Go to My Account → My Orders and open the order you wish to return.
- Click Submit return request on the order detail page. You can add an optional reason (e.g. wrong item, defective, changed mind). The refund amount will be the order total unless we agree otherwise.
- We will review your request and contact you with return instructions (e.g. where to send the item). You can also use our Contact form or call us if you need help.
- Pack the item securely and ship it to the address we provide. We recommend using a trackable service.
Refunds
- Online payments (Razorpay): Refunds are credited to the original payment method within 5–10 business days after we receive and inspect the return.
- Cash on Delivery (COD): Refunds are processed via bank transfer or other method we will confirm with you. Timing may vary.
Exclusions
Some items may not be eligible for return (e.g. perishables, personalized or hygiene-sensitive products). Such exceptions will be indicated on the product page or at checkout when applicable.
Damaged or defective items
If you receive a damaged or defective product, please contact us within 48 hours of delivery with details and, if possible, photos. We will arrange a replacement or full refund as appropriate.
